Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

Unused defective items will be exchanged for new when we receive back the defective item(s).

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.


Please do not send your purchase back to the manufacturer.




Sale items (if applicable)

Sale items can be exchanged for other items of equal or lesser value.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] or and return/send your item to:



1062 Moss Creed Rd
Redding, CA  96003



If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.



To return your product, you should mail your product to:



1062 Moss Creed Rd
Redding, CA  96003


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

There is an $8.00 restocking fee for each item returned either for exchange or refund.

In the event you received an item not consistent with your original order (size, color, logo, etc.) your return postage will be credited to your original purchase price as will the postage for the correct item being mailed to you unless we are issuing a complete refund. Additionally, there will be no restocking fee charged to you.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


We will not refund any item without valid proof of return delivery.